Privacy Policy

1. Introduction

Terbit Untungtek ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read this Privacy Policy carefully. By continuing to use our website or services, you acknowledge that you have read and understood how we handle your information as described below.

2. Information We Collect

We may collect and process the following categories of information:

• Contact details — such as name, email address, phone number, and company name, when you submit a form or contact us directly.
• Account information — details provided when registering for or configuring our services.
• Technical data — IP address, browser type, device information, and general usage data collected automatically through cookies and similar technologies.
• Communications — records of correspondence if you contact us with a query or request.
• Usage data — information about how you interact with our website and platform features.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to enquiries and providing customer support.
• Improving and personalising our website, features, and communications.
• Sending administrative information, such as updates to our policies or terms.
• Sending marketing communications where you have consented to receive them, with an option to opt out at any time.
• Detecting, preventing, and addressing technical issues, fraud, or misuse of our services.
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases to process your personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our site is used. You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or customer support tools, under appropriate confidentiality and data protection obligations.
• Professional advisers — such as auditors, lawyers, or insurers, where necessary.
• Regulatory and legal authorities — where required to comply with a legal obligation, enforce our terms, or protect our rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and the context in which it was collected.

8. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where personal data is transferred outside of your home jurisdiction, we take steps intended to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have certain rights in relation to your personal data, which may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites and encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch via the details listed on our Contact page.